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Testing

For some people, quality management is limited to testing the output and making sure it’s fine. While various forms of testing are necessary as a final step, that’s by no means enough. The main concern in quality management is to prevent poor results rather than finding and fixing them. That prevention is how we can save time and money. It’s about being proactive, which happens to be one of the NUPP principles as well.

Next: Not an afterthought