Manage by exception

In general, engagement is improved when the person or group is given a level of decision-making power. That’s one of the many reasons we want to have proper delegation inside the project. PRINCE2^®, a well-known project management methodology, has a nice structure for delegation called manage by exception. In this system, each level has the authority to make decisions up to a certain threshold set by time, cost, quality, risks, and benefits. When it’s below the threshold, the higher managers shouldn’t get involved, and when it’s above that, it should be escalated to the higher levels as an exception.