A true project manager

We also need to rethink the role of project manager. A proper project manager is not a “boss” (there are already enough bosses in every organization), but rather a supporter who helps create a safe and productive environment for the team members where they can carry out their expert activities better. Project managers must be focused on coordination, problem solving, conflict resolution, etc.

My usual advice is that if you feel that the label “project manager” has a negative connotation in your organization because of past experiences, lose the label and simply call it chief project facilitator. It helps people who take that role by continuously reminding them of their main responsibility as well.